Search for:    
Search in:        
String match:      
Home Featured Submit Link To Us Contact Us



C: \ Business \ Helpdesk & Remote PC \ ManageEngine ServiceDesk Plus 8.2
ManageEngine ServiceDesk Plus 8.2 - Detailed Description Page
Click to view ManageEngine ServiceDesk Plus 8.2 screenshot
Program ID: 3809
Author: ZOHO Corp.     All programs by this author
Downloads: 125
License: Freeware [?]
Cost (USD): -
Operating Systems: win2000 winxp win8x32 winserver
Size: 46940K
Release Status: update
Last Updated: 2013-04-09
Our Rating: Not rated yet...   Not rated yet...
Users Rating: Not Rated Yet     (total votes: 0)
Feedback: Report broken download     Report spyware [?]
Download ManageEngine ServiceDesk Plus 8.2

ManageEngine ServiceDesk Plus iconManageEngine ServiceDesk Plus is a web based, easy to use Help Desk with integrated Project Management and Asset Management software whose features include contract management, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Project Management, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.
ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs and completed purchases. It also provides import of requesters and assets from .csv files and user satisfaction survey.
With Project Management integrated with Service Desk Plus, managing projects is simpler for IT Admins. Irrespective of the size of the project, you can easily track and manage any project. It is an amazing way to collaborate with various teams and experts.
Incident mgmt, Problem mgmt, Change mgmt, Service Catalog, Project Management, Knowledge Base, CMDB and much more can be implemented with ServiceDesk Plus at the cost of just $995 per year.


Keywords: Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management, Project Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management

Recent Changes: Help Desk, Asset Management, ITIL ready Help Desk, Project Management, Purchase Management, Contract Management, Remote Control, service catalog, agent scanning, desktop management, auto assign tickets, helpdesk API

Install Support: Install and Uninstall

Supported Languages: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese

Additional Requirements: P III 1Ghz and above, 256 MB RAM



Latest Releases in Business - Helpdesk & Remote PC
ManageEngine Desktop Central iconManageEngine Desktop Central 9.0   (2014-04-10)   update
Enterprise Desktop & Mobile Device Management,Software installation & Patch Mgmt
SupportPortal iconSupportPortal 3.5.1   (2013-11-11)   update
Lightweight PHP/AJAX web based help desk and support ticket software.
KnowledgeBase Deluxe iconKnowledgeBase Deluxe 4.21   (2013-10-16)   update
Knowledge Base management software for Windows.
Jitbit HelpDesk Ticketing System iconJitbit HelpDesk Ticketing System 8.5   (2013-09-14)   update
Jitbit HelpDesk - web based help desk software (ASP.NET), ticketing system
Customer Support Organizer Pro iconCustomer Support Organizer Pro 3.02   (2013-08-30)   update
Customer Support management database software for Windows.
CommitCRM iconCommitCRM 6.2   (2013-08-01)   update
CommitCRM: CRM, Service and Billing for IT Pros and Computer Services Businesses
Internet Organizer Deluxe iconInternet Organizer Deluxe 4.1   (2013-05-11)   update
Organize urls, emails, passwords, notes, advertising, and all WEB activities.
sitehelpdesk iconsitehelpdesk 8.0   (2013-04-30)   update
Suitable for any Internal services, IT service Management or Customer support
ManageEngine ServiceDesk Plus iconManageEngine ServiceDesk Plus 8.2   (2013-04-09)   update
Complete Help Desk and Asset Mgmt software with integrated Project mgmt. ITIL re
ShareRight iconShareRight 6.0   (2012-02-27)   update
Network share,document and VNC mangement




All Programs:
0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

All Authors:
0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

RSS Feeds:
(Current Category)
RSS Feed for New Releases and Updates New releases & updates
RSS Feed for New Shareware Releases New shareware releases
RSS Feed for New Freeware Releases New freeware releases
RSS Feed for Most Popular Software Most popular software
RSS Feed for Top Rated Software Top rated software
Feeds List in OPML Feeds list in OPML

Useful Resources:
iOS Data Recovery
ZIP RAR ACE Password Recovery
Asterisks Password Viewer
MD5, SHA-1 File Checksum Tool
Volume Serial Number Editor
pad-site-scripts.com
Password Recovery Software

EfficientPIM iconEfficientPIM 3.81.0.379: EfficientPIM is a full-featured personal information manager. Photo to Cartoon iconPhoto to Cartoon 7.0: Makes cartoons and animation from photos. Handy Recovery iconHandy Recovery 5.5: Recover files accidentally lost on MS Windows and images from CF/SM/SD cards KRyLack Archive Password Recovery iconKRyLack Archive Password Recovery 3.52: KRyLack Password Recovery recovers lost passwords for ZIP, RAR and ACE archives

Home | Featured | Submit | Link To Us | Contact Us | FAQ | About Us | Advertise